PSNI extends ICT managed services contract with Fujitsu

The Police Service of Northern Ireland (PSNI) has extended its ICT managed services contract with Fujitsu.

Aug 4, 2011
By Paul Jacques
Graeme Biggar

The Police Service of Northern Ireland (PSNI) has extended its ICT managed services contract with Fujitsu.

The initial five-year, £34 million contract was signed in 2008 and saw the PSNI reduce the complexity of its service management by consolidating its existing, multiple IT service providers into a single provision by Fujitsu. This included the service’s service desk, fixed-line telephony network, data networks (covering WAN and LAN), desktop and laptop computer requirements, applications hosting services, a network of static and mobile automatic numberplate recognition (ANPR) cameras and a range of applications support services.

This three-year extension, worth £19 million, takes the contract through to 2016. The new contract offers a

number of benefits to the PSNI, including an additional saving of 15 per cent on current operational ICT costs and extended scope to cover additional applications.

Fujitsu manages the maintenance and servicing of over 9,000 PCs and laptops. It also operates a 24/7 on-site support desk, which has dramatically improved the speed with which IT queries are handled.

John Tully, head of information and communication services at the PSNI, said: “The PSNI’s purpose is to make Northern Ireland safer for everyone through professional, progressive policing. This approach requires a solid ICT infrastructure that can be relied upon in mission-critical situations.”

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