Neighbourhood policing at the touch of a button

Local policing is now available at the click of a button with the launch of Staffordshire Police’s new website.

Jun 19, 2008
By Paul Jacques
Chief Constable Andy Marsh

Local policing is now available at the click of a button with the launch of Staffordshire Police’s new website.

The new-look site features personalised settings that allows the user to type in their postcode for a tailor-made page, including neighbourhood policing contacts, news and events.

It has been designed with improved accessibility for people with disabilities and is currently undergoing rigorous testing by the Shaw Trust (experts in web accessibility) to ensure that it meets the highest possible standards.

www.staffordshire.police.uk also has online job applications and provides a platform for multimedia communications such as podcasts (audio downloads).

Later in the year the site will also incorporate hi-tech contact facilities that turn an email into voicemail that can be sent direct to officers on the beat.

Superintendent Jon Drake, head of corporate services, said that the new site would offer direct service improvements for the people of Staffordshire.

“Local policing services have just got a lot more local. At the touch of a button, you can look up policing information that is relevant to the neighbourhood in which you live, including contact details for members of your neighbourhood policing team.

“Using a content management system, the force website can respond to change more effectively, offer interactivity and personalised services and offer a development capability for more targeted communications.”

It has been developed using the Morello content management system (CMS) from MediaSurface.

CMS can be easily updated and devolved access means that key people around the force will be able to refresh its pages as incidents occur.

Morello also has the capacity for future targeted communication with key stakeholder groups. These would incorporate microsites for people who have specific requirements or an ongoing relationship with the force, such as ‘Watch’ groups or for public events such as the V [Music] Festival.

The technology will also be used to redevelop the force’s intranet – a vital internal information source for Staffordshire Police’s 4,500-strong workforce.

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