Latest incident management software at heart of new MPS command and control system

The Metropolitan Police Service (MPS) is to use Northrop Grumman’s CommandPoint™ at the core of its new command and control system, which is planned to go live in October 2015.

Aug 1, 2013
By Paul Jacques
Dr Brian Plastow

The Metropolitan Police Service (MPS) is to use Northrop Grumman’s CommandPoint™ at the core of its new command and control system, which is planned to go live in October 2015.

The CommandPoint system is the latest evolution of a command and control application for public safety dispatch of the emergency services, including real-time resource management, geographic information systems and secure mobile information capabilities.

The MPS handles between 12,000 and 15,000 emergency and non-emergency calls a day. There are more than 2,000 operators employed to answer calls and dispatch officers to incidents.

The London Ambulance Service implemented CommandPoint last year as its new computer-aided dispatch system and brought it into operation in time for the 2012 London Olympics and Paralympics.

Northrop Grumman is also the prime contractor and systems integrator for the design, development, installation, integration, operation and maintenance of IDENT1, the biometric identification and fingerprint database.

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