ECM and workflow benefits at West Yorks

West Yorkshire Police is upgrading its intranet to cope with the increasing demands being placed on it.

Mar 12, 2009
By Paul Jacques
Police-recorded hate crimes in England and Wales. PA Graphic. Source Home Office. Figure for 2019/20 not included due to missing data.

West Yorkshire Police is upgrading its intranet to cope with the increasing demands being placed on it.
Business IT specialists Kainos will implement and manage the new enterprise content management (ECM) project. 
The existing intranet was unable to meet escalating usage pressure, both in terms of authoring and editing pages and general use by the force.
Staff wanted a quicker and more ‘visually-appealing’ programme while authors needed the ability to apply security levels for information viewing, audit trail and change control features plus a full search capability. 
The ECM project intends to promote and support information sharing across the force. It will be designed to prevent unauthorised access and information loss, ensure accuracy and integrity, offer a modern and contemporary look and feel and enforce regulatory requirements for the retention, review and disposal of information. 
Microsoft SharePoint will be used for the document management, collaboration and workflow elements of the project and Alterian [integrated marketing software platform] for content management.
“The potential benefits that document and content management can bring to a force are huge,” said Brian Reid, sales director at Kainos.  “It delivers key efficiency, compliance and productivity in an intuitive interface that means staff can find what they need, when they need it.”

 

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