£1.8m comms contract for Warwickshire

Warwickshire Police has renewed its radio communications managed services contract with Arqiva for a further three years in a deal worth £1.8 million.

Jan 17, 2008
By Paul Jacques
Assistant Chief Constable Ben Smith

Warwickshire Police has renewed its radio communications managed services contract with Arqiva for a further three years in a deal worth £1.8 million.

As part of the renewed contract, Arqiva will provide communications support functions, including a vehicle terminal managed service, which will see Arqiva handle critical aspects such as warranty management, inventory control, software upgrades and all vehicle installations. A similar service is in place for all hand-held radio terminals. Other services include network and configuration management and support as well as first-line repair.

As part of the contract, Arqiva provides a full on-site facilities management team within Warwickshire Police, including a radio communications manager.

Wayne Parkes, IS/IT service delivery manager at Warwickshire Police, explained: “All the services provided and managed by Arqiva are crucial to force communications to maintain our critical day-to-day activities.”

Alastair Davidson, managing director of Arqiva’s Public Safety division, added: “We have been working with Warwickshire Police for 11 years now. This forms part of a series of contract extensions across the UK police forces over the last 18 months, where we have renewed or extended all of our outstanding managed-service contracts.”

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