Operations Manager
Type: Permanent Location: Various Organisation: National Crime Agency

Various locations: roles based in London will receive an additional London weighting of £3,339

£44,371 - £55,275

Your leadership skills could help us solve the UK’s biggest crime cases.

Human traffickers, firearms and drugs dealers, cybercriminals and exploiters of children…. at the NCA, we work at the cutting-edge of law enforcement, tackling those posing the most serious threat to UK life.

Now, more than ever, serious and organised criminals are finding new and more ruthless ways to prey on vulnerable people and the wider public. And as the crime landscape continues to evolve, so do we. Our teams work creatively and collaboratively, to find new and unexpected ways to stay ahead. Join them and your work will have a serious impact, as you help us protect millions of people across the UK.

Your role

As an Operations Manager, you’ll lead and manage a team responsible for progressing complex investigations into a broad range of threats. These include organised immigration crime, cyber dependant crime, fraud, human trafficking, child sexual exploitation and abuse,
firearms and drugs.

You’ll provide support, advice and guidance to police throughout the UK into investigations of serious crime. We’ll also look to you to set and monitor operational performance, and ensure that all operations and projects align with strategic objectives and comply with relevant control strategies. You’ll also oversee the update of risk registers.

You may also be expected to work directly or indirectly in tackling child sexual exploitation and abuse. This may involve exposure to child sexual abuse images and material, so please consider the sensitive nature of our work before deciding to apply.

Your background

With proven experience of successfully leading a team to deliver against operational objectives, you should be adept at managing investigations plans and strategies to maximise disruption outcomes. We’re also looking for your ability to make - and take accountability for - effective operational and investigative decisions, along with an in-depth working knowledge of UK and International law affecting operational agency activity.

You must hold PIP2 Supervisor accreditation or be able to provide evidence of the equivalent level of experience. In addition, you should be Lead Officer (or equivalent) trained and have a full UK driving licence.


We take your career and development seriously and want to help you build a truly successful career with us and the wider Civil Service. So, we’ll make sure you receive the right training, guidance and coaching as well as regular performance and development reviews. What’s more, as a Civil Service employee you’re also entitled to a large range of benefits, including generous annual leave, flexible working, a contributory pension, staff bonuses and recognition, volunteering days, childcare vouchers and other salary sacrifice options, and an employee discount scheme.
The breadth of our capabilities means there’s no such thing as a typical NCA officer. We recruit people from virtually every walk of life, from police to project management, crime analysis and commercial procurement. Join us and we’ll give you the powers, time and resources to see cases through, as well as high-profile experience to add to your record. On top of this, you’ll get to work at the heart of law enforcement response and deal with the biggest threats to national security.

Application deadline: June 22nd.

Apply Here on the National Crime Agency website >>

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