Director of Operations
Type: Permanent Location: Scotland Organisation: PIRC

Salary: £74,779 - £77,340 – C3

Location: Hamilton - however we would welcome applications from all areas of Scotland from candidates, who due to their location, may primarily be home based and who would be willing to travel to Hamilton on a regular basis. The role involves travel  throughout Scotland.

Hours of work: Around 37 hours per week Monday to Friday (there may be a requirement for occasional work outside normal office hours; in evenings and weekends and may also entail travel within Scotland and occasionally within the UK. You may be required to be part of the on call arrangements.

The Police Investigations and Review Commissioner is currently seeking to recruit a Director of Operations to join her team who are based in Hamilton.

This is an exciting opportunity for enthusiastic, self-motivated individuals to work in a fast-paced environment within a growing progressive organisation.

The PIRC was established in 2013 and is responsible for carrying out independent investigations into incidents involving the police and independently review the way the police handle complaints from the public.

Our aim is to secure public confidence in policing in Scotland by supporting continuous improvement and promoting positive change.

The successful candidate will support the Commissioner in the effective direction of the Investigation and Review functions exercised by the PIRC.

As Director of Operations you will be a member of the Executive Team, reporting directly to the Commissioner, you will provide strong leadership and will be responsible for managing diverse teams who face competing priorities, demands and expectations. The successful candidate will be required to have a working knowledge of each area of expertise and be able to lead effectively.

You must be able to demonstrate proficiency in the following specific duties (see candidate information pack for full details):

  • To determine, manage and deliver operational activities and objectives in the operational areas.

  • To ensure that relevant audit reports are underpinned with sound evidence, rigourous analysis, independent and impartial inquiries and clarity.

  • To lead and direct operational functions, through close working with the Heads of each department and their teams.

  • To establish and develop strong working relationships with staff and key partners including Police Scotland, Scottish Government, Scottish Police Authority, Crown Office and Procurator Fiscal Service, Her Majesty’s Inspector of Constabulary Scotland and other relevant bodies, through collaborative working to support and promote continuous improvement of policing in Scotland.

Successful candidates should have a degree in business related discipline or substantial relevant Board/Senior Management experience. The successful candidate must also have senior level specialist knowledge/skills in one the core areas (investigtiaons, complaint reviews) or any relevant aspect of law enforcement or criminal justice. Experience of substantial staff management at a senior level is also essential.

The PIRC offers excellent career prospects, competitive pension and benefits and operates flexible working arrangements.

The position is based in Hamilton however we would welcome applications from all areas of Scotland. The successful candidate must undergo vetting at DV level prior to appointment.

The PIRC is an equal opportunities employer and is committed to promoting a diverse workforce, with an emphasis on the PIRC Values of integrity, impartiality and respect.

The PIRC is an equal opportunities employer and is committed to promoting a diverse workforce, with an emphasis on the PIRC Values of integrity, impartiality and respect. We therefore encourage and would welcome applications from all members of the community. We are committed to the Disability Confident Initiative and offer a guaranteed interview to any applicant who meets all of the selection criteria required for the post and considers themselves to be disabled.

Important Information Regarding Interviews

In recognition of the Scottish Government's ongoing measures and guidance in its response to COVID-19 (Coronavirus), we would like to advise applicants that a decision has been taken that all assessment and interviews must be conducted in a virtual/remote setting. In order to facilitate this new way of working, we are asking all applicants to ensure that they have a suitable space to complete the virtual assessment/interview as well as a personal device of choice with access to Microsoft Teams by which you can undertake the interview/assessment if selected. We are also asking you to ensure that your personal Wi-Fi/Broadband capacity will be sufficient to carry both audio and video feeds to undertake the interview. This will then ensure that there are no issues incurred during the interview.

For information on this vacancy please contact Ruth McCallum at

How to Apply

The candidate Information Pack /application form can be obtained via the link below or by sending an email to

The closing date for applications is 5 pm on Monday 10th May 2021.

The shortlisting will take place thereafter. Successful applicants will be contacted with an interview date in due course.

Applicants who have not been contacted by us within 3 weeks of this closing date should assume they have been unsuccessful on this occasion.

Only completed application forms will be considered. Please do not substitute your Curriculum Vitae for a completed form since this will not be considered.

Apply Here on the PIRC website >>

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